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Frequently
Asked

Questions

Get the answers you need here! Can't find what you're looking for? No worries. Feel free to contact a Captain or send us an email and we will get back to you ASAP!

Do we have to pedal?

Pedaling is completely optional! We have a motor onboard that will take over when needed so you can relax and enjoy your cruise. Wrangle up your 10 strongest cyclers and see if you can break the record! If not sit back, crack a cold one and let us do the work!

2

How many people can we fit?

For our private cruises we can take up to 20 passengers. 

For public cruises we can take 8-16 passengers. 

You can add on tickets to your reservation anytime after booking.

3

Are your tours BYOB?

Yes! Beer, Wine, and Seltzers are welcome aboard but please be sure to drink responsibly and no hard alcohol! Glass bottles are allowed but must stay in your own cooler. The Captain has the right at anytime to refuse service to any customer that is overly intoxicated or belligerent on arrival during the cruise. 

4

Can we bring food/snacks?

Absolutely! We encourage you to bring any snacks or foods you would like, just remember you are on a boat! Some of your favorites include but are not limited to pretzels, sandwiches, charcuterie boards, etc. 

5

Cancellation and Refund Policy? 

  • Reservations canceled at least two weeks prior to the ride will be fully refunded or be provided a raincheck, its your choice!

  • Reservations canceled less than two weeks and up to 48 hours prior to the ride will be charged $150 cancellation fee and refunded the balance. 

  • Reservations canceled less than 48 hours of the ride or those who do not show up to their scheduled trip will not receive a refund nor gift card.

  • We are a rain or shine operation. Our canopy over the boat helps to keep you dry! In the case of any cancellations due to serve weather, a raincheck will be provided to you. If you are from out of town and worried about weather we highly recommend looking into our "Travelers Protection."

6

Travelers Protection

READ CAREFULLY!​

Our Travelers Protection is the perfect option for all our customers that are worried about cancellation of their cruise due to severe weather. If you add this on to your reservation, you will have the option to receive a full refund instead of a raincheck for the price of your tickets in the case of cancellation initiated by OUR STAFF due to severe weather. This protection DOES NOT cover any other cancellation. All other cancellations will be subject to our cancellation policy fees. 

7

Pricing?

$49 per person Monday - Thursday

$59 per person Friday-Sunday

+ taxes and fees

(Minimum 8 tickets for all Private Cruises)

8

Do you have a bathroom onboard?

Yes, we are very excited to announce that our vessel will have a bathroom for you to do your bizz. There are also bathrooms at the restaurant/marina to use before and after your cruise. ​

9

Are children allowed aboard?

Yes, we welcome children of all ages to cruise with us. Any child under the age of 18 must be accompanied by an adult. ​

Children age 12 and under must wear a life vest at all times. 

Passengers under the age of 21 are not allowed to consume alcoholic beverages. ID's will be checked prior to boarding. 

10

Do you supply life jackets?

Yes, we do supply USCG approved life jackets for up to 20 adult passengers. 

We will also provide 10 USCG approved life jackets for children between 50-90lbs.

In addition, we will provide one USCG approved life jacket for children under 50lbs. We highly suggest parents bring their own life jackets for their children so that the kids are more comfortable. If you plan on bringing children, please contact us to we can plan accordingly and make sure there are enough life vests!

11

Should we tip our crew?

Yes, our captains and crew work very hard, not only during your cruise, but also behind the scenes to ensure a clean boat and smooth sailing. 15-20% tips are standard. 

12

What are the rules?

We want everyone to have a great time, but we have to make sure everyone gets home safe. 

  • As a safety concern there will be NO SMOKING or any other fire products such as cigarettes, cigars, smoking products, candles, etc. 

  • No glass bottles are allowed in our center cooler and must remain in your own cooler. 

  • Standing on any furniture, bar tops, or coolers will not be permitted. We all known elevated surfaces and drinking alcohol do not add up!

  • Absolutely no jumping off the boat! Anyone that jumps off will be subject to a $1000 fine and the boat will immediately return to the dock and the cruise will be cancelled. 

13

Where do we park?

Please review your confirmation email for directions on where to park. If you can not find us please reach out to us via phone for further direction. 

14

When should we arrive?

We ask that the full group arrives 15 minutes early. Please be aware that if we have to wait for anyone before departing, that time will cut into your trip. 

15

Do I have to sign the waiver?

Yes, we ask that everyone signs the waiver before boarding or on their phone at the marina. We will have the option to sign the waiver using a crew members phone before boarding. You will not be allowed to board the boat until the waiver is signed. 

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